Use cases
What teams do with Loomi
Teams use Loomi for four jobs: selling, supporting customers, taking bookings and running an online store, all over WhatsApp, Instagram and the other channels customers already use. Each page below covers one job: the workflows, the message templates, and what changes for the team.
Sales
You paid for the click. Who answered the chat?
Every lead answered in seconds, qualified, and passed to the right rep.
Read more →Support
"Did anyone answer her?" shouldn't be a question your team asks.
Every problem tracked as a ticket until it is closed.
Read more →Bookings
A no-show is a customer nobody reminded.
Book, confirm, remind and reschedule inside the chat.
Read more →Ecommerce
If you stop replying, sales stop. There's a third option.
Live stock answers, order updates, abandoned carts recovered.
Read more →