Product

Take bookings in the conversation, not on a form

Loomi lets customers book, reschedule and cancel appointments inside the chat they are already in, on WhatsApp, Instagram or any other connected channel. The agent or your team offers available times, confirms the slot and sends a reminder. Nobody is sent to a booking page they won't finish.

Every link you send is a chance for the customer to disappear.

Before and after Loomi

Before

"Please book on our website"

After

Booked in three messages

Before

No-shows nobody chased

After

A reminder before, a rebooking offer after

Before

Double bookings from two staff on two phones

After

One calendar, one source of truth

Questions

Which calendars does it connect to?

Google Calendar and Microsoft 365 / Outlook. Connect one per team member, and the booking link only offers slots that are actually free.

Are reminders charged by WhatsApp?

A reminder sent outside the 24-hour window is a utility template and Meta charges for it.

Does it handle several staff or locations?

Yes. Each staff member has their own availability, regardless of the location.

Loomi Chat emblem

See who answered, on which channel, and how fast.