Loomi Chat — One Inbox. Every Channel.
Channels

Web chat that lands in the same inbox

Loomi's web chat widget puts a chat button on your site and sends every conversation to the same inbox as WhatsApp, Instagram, Messenger and Telegram. The AI agent answers visitors immediately, and your team picks up where needed. Visitors can move to WhatsApp, so the conversation doesn't end when they close the tab. [NEED: confirm the WhatsApp handoff.]

A visitor who closes the tab is gone. A visitor on WhatsApp is a contact.

Capabilities

Capabilities

✓Widget
✓Nobody is lost after hours.
✓Same customer, same thread.
✓AI answers first
✓Sales Assistant

Questions

How do I install it?

Paste one script tag before </body> on any site. The widget is live minutes, no developer needed.

Does it slow my site?

[NEED: answer from the Loomi team.]

What happens when nobody is online?

The AI agent answers what it can and offers to continue on WhatsApp, so the visitor becomes a contact you can reach. [NEED: confirm offline behaviour.]

Can I match my brand colours?

[NEED: answer from the Loomi team.]

Works with your other channels
WhatsAppInstagramMessengerTelegramInbox
Loomi Chat emblem

See who answered, on which channel, and how fast.

Chat with LoomiContact sales