Company
Loomi blog
Practical writing on running customer conversations over WhatsApp, Instagram and other messaging channels in the Gulf and the Levant: reply times, ad follow-up, Arabic messaging, and what Meta's rule changes mean for your bill.
First ten posts, each built on one punchline
Sales01
You paid for the click. Who answered the chat?Data · [NEED: own data]02
What a three-hour reply time costs a Lebanese online storeOperations03
When an employee leaves, who owns the customer?AI agent04
Tried a chatbot and hated it? Here's what was wrong with itPricing05
Why your WhatsApp bill went up in 2025, and how to bring it downPricing06
The 24-hour window: the rule that decides what WhatsApp costs youInstagram07
Instagram DMs are a sales channel. Most businesses treat them as notificationsArabic08
Writing WhatsApp templates in Arabic that get approvedData · [NEED: run the audit first]09
We measured the reply times of 50 stores. Here's what we foundHubSpot10
Integration or implementation: why WhatsApp and HubSpot "don't work" for most teams